Privacy Policy

0. Introduction

At Nasip Jewelry (“Nasip,” “we,” “our,” or “us”), privacy is not something we treat as a formality. When you visit our website, create an account, place an order, contact us, or subscribe to our emails, you trust us with information that belongs to you. This Privacy Policy explains what we collect, why we collect it, how we protect it, and what choices you have.

We do not sell your personal information. We never have, and we never will.

We may use information to operate our website, complete orders, improve performance, prevent fraud, provide customer support, send requested messages, and make the shopping experience better. We do not use privacy as a trick. We use information only for reasonable business, security, service, and legal purposes.

By using our website, you acknowledge that you have read and understood this Privacy Policy. Where the law requires separate consent, such as for marketing emails or optional cookies, we will ask for that consent separately. You may withdraw your consent where applicable.

1. Information We Collect

We collect only the information we need to run the website, process orders, support customers, improve our service, and meet legal obligations.

1.1 Account Information

If you create an account, we may collect:

• Your name and surname.
• Your email address.
• Your password, stored securely in encrypted form.
• Your account preferences.
• Your order history.

1.2 Order and Checkout Information

When you place an order, we may collect:

• Billing and delivery name.
• Delivery address.
• Phone number, if you provide one.
• Email address.
• Products ordered.
• Order notes or gift messages.
• Payment status.

We do not store your full payment card details on our servers. Payments are handled by secure payment providers.

1.3 Communication Information

If you contact us, leave a review, request support, subscribe to emails, or use password reset, we may collect:

• Your email address.
• Your message or request.
• Review content.
• Newsletter subscription status.
• Email interaction data, such as whether a newsletter was opened, where technically available.

1.4 Website Usage Information

We may collect limited technical information to keep the website working properly, protect the site, fix errors, prevent abuse, and improve basic performance, such as:

• IP address.
• Browser type.
• Device type.
• Pages visited.
• Date and time of visit.
• Error logs.
• Necessary cookie and session data, such as cart, login, security, and checkout-related cookies.

Where we use optional analytics, advertising, or marketing cookies or similar technologies, we will ask for consent where required by law.

2. How We Use Your Information

We use your information for clear and practical reasons, including:

• To create and manage your account.
• To process, confirm, and deliver orders.
• To provide customer support.
• To send password reset emails and account-related messages.
• To send newsletters, discounts, product updates, or promotional emails if you subscribe or consent where required.
• To improve website speed, usability, product pages, and customer experience.
• To understand which products and pages perform better.
• To prevent fraud, spam, abuse, and unauthorized access.
• To comply with legal, tax, accounting, and security obligations.

We may use information to improve performance and make the website better, but this does not mean we sell your information or hand it away for unrelated marketing.

3. We Do Not Sell Personal Information

We do not sell, rent, trade, or transfer your personal information to third parties for their own marketing.

We may share limited information only when necessary to operate the website and provide our services. For example, we may work with delivery companies, payment providers, email service providers, hosting providers, analytics or security tools, and legal authorities when required by law.

These service providers may only use the information as needed to provide their service to us. They are not allowed to use your personal information for unrelated purposes.

4. Email, Newsletters, and Marketing

If you subscribe to our newsletter or agree to receive promotional messages, we may send you:

• Product updates.
• Discounts.
• Campaigns.
• Birthday or personalized offers, if you provided relevant information.
• Review requests after an order.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

Even if you unsubscribe from marketing emails, we may still send important service emails, such as order confirmations, password reset emails, delivery updates, or security notices.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Keep the website working.
• Remember cart, wishlist, or login-related preferences.
• Improve website performance.
• Understand how visitors use the website.
• Measure email or campaign performance.

Some cookies are necessary for the website to function. Others may help us improve the site or understand customer interest. Where legally required, we will ask for your consent before using optional cookies or similar technologies.

You can manage or block cookies through your browser settings. Blocking some cookies may affect website features.

6. Payment Information

Payments are processed through third-party payment providers. We do not store your full card number, CVV, or complete payment card details on our servers.

Payment providers may process your payment information according to their own privacy and security policies.

7. Who We Share Information With

We may share information with trusted service providers only when necessary, including:

• Hosting and server providers.
• Email delivery providers.
• Payment processors.
• Shipping and delivery companies.
• Security, fraud prevention, and logging tools.
• Analytics or performance tools.
• Legal, tax, or government authorities if required by law.

We do not allow these parties to use your personal information for unrelated purposes.

8. How Long We Keep Information

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including:

• Providing your account and services.
• Processing orders.
• Handling customer support.
• Meeting tax, accounting, legal, and security requirements.
• Resolving disputes.
• Preventing fraud or abuse.

When information is no longer needed, we delete it or anonymize it where reasonably possible.

9. How We Protect Your Information

We use reasonable technical and organizational measures to protect your information, including:

• Secure password storage.
• HTTPS encryption.
• Access controls.
• Server security measures.
• Logging and monitoring where necessary.
• Limiting access to personal information.

No website or internet transmission is completely risk-free, but we take privacy and security seriously.

10. Your Rights

Depending on where you live and which laws apply, you may have rights regarding your personal information, including the right to:

• Ask whether we process your personal information.
• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information where legally possible.
• Object to certain uses of your information.
• Withdraw consent for marketing communications.
• Request information about third parties with whom your data has been shared.
• Request restriction of processing where applicable.

To exercise your rights, you can contact us through our contact page or by email. We may need to verify your identity before completing your request.

11. International Visitors

Our website may be accessed from different countries. If you visit or order from outside Türkiye, your information may be processed in Türkiye or in countries where our service providers operate.

Where required, we take reasonable steps to protect personal information when it is transferred or processed internationally.

12. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make important changes, we may notify users through the website or by email where appropriate.

The “Last Updated” date below shows when this Privacy Policy was last changed.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, you may contact Nasip Jewelry.

Email: info@nasip.net
Website: https://nasip.net