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Return or Exchange


When you want to give up the purchased product or products, you must notify us within 24 hours of your order. In this case, we will refund the full amount you have paid to your credit card. After receiving the goods, in case of any problem you can return the items within 14 (fourteen) days or change with other items according to the customer protection Law No. 6502.


Ring inscription and ring size do not prevent to return.


Products that have special design, full tour, half tour and external intervention are not exchanged and returned. When the product is returned, the invoiced product amount is transferred to the buyer's account in the same way according to the payment type.


Matters you need to pay attention to when shipping:


Always consult us before returning the product.

You must send the product to our address that we will give you. For the shipments sent for return / exchange and maintenance, the shipping fee belongs to the customer. After the product is checked, the product amount is returned to your account in the same way according to the payment type.